Frequently Asked Questions
Everything you need to know about shopping with University Games.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International shipping times vary based on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that certain limited-edition releases may be final sale.
How do I know which size to order?
Each product page features a detailed size guide with measurements. Since our fits range from athletic to oversized, we recommend checking the specific dimensions for each garment.
Are your materials sustainably sourced?
Yes, University Games is committed to ethical fashion. We use organic cotton and recycled polyester in over 70% of our collections to ensure high quality with a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Can I track my order once it has been placed?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.